Frequently Asked Questions

There are a lot of questions and concerns when it comes to getting your roof replaced
after a bad storm. How do you know who to trust? Why do prices vary from company to
company? Who is looking out for me and who is just out to make a quick buck? We
answered some frequently asked questions below but if you have one feel free to call
or email us for more information.

Clearly written proposals that are detailed and broken down into separate line items are a good sign that the contractor is being thorough and has prepared an accurate estimate. The following is a partial list of items your estimate or proposal should include:

  • The type of roof covering, manufacturer and color
  • Materials to be included in the work, e.g., underlayment, ice dam protection membrane
  • Scope of work to be done
    • Removal or replacement of existing roof
    • Flashing work, e.g., existing flashings to be replaced or re-used, adding new flashing, flashing metal type
    • Ventilation work, e.g., adding new vents
  • Who is responsible for repairing/replacing exterior landscape or interior finishes that are damaged during the course of the work
  • Installation method
  • Approximate starting and completion dates
  • Payment procedures
  • Length of warranty and what is covered, e.g., workmanship, water leakage

If one estimate seems much lower than the others and it sounds too good to be true, it probably is. Many fly-by-night contractors’ below-cost bids seem attractive, but these contractors often are uninsured and perform substandard work. If an estimate is confusing, ask the contractor to break down the estimate into items/terms you can understand.

Asphalt shingle material performance depends of the quality, quantity and compatibility of asphalt fillers, reinforcements and surface granules. There are two kinds of asphalt shingles (based on the type of reinforcement mat used); fiberglass and organic. Fiberglass shingles are more fire- and moisture-resistant than organic shingles. Organic shingles have good wind resistance, high tear strength and can be installed in colder temperatures.

Asphalt shingles should be in compliance with American Society for Testing and Materials (ASTM) standards and applicable building codes. Fiberglass shingles should meet ASTM D 3462, “Standard Specification for Asphalt Shingles Made from Glass Felt and Surfaced with Mineral Granules,” and organic shingles should meet ASTM D 225, “Standard Specification for Asphalt Shingles (Organic Felt) and Surfaced with Mineral Granules.”

There is no one roof system that is best for all applications. Keep in mind that even if you are using the best materials, your roof system still can be installed improperly and you could end up with a leaky roof. Good workmanship and proper attention to detail (e.g., flashing and drainage issues) are just as important as material selection. Also, maintenance plays an important role in roof system integrity and service life.

To assist you in your decision-making, homeowners should be informed of what is available. Please refer to the Roof System Types page to learn about the different low-slope roof systems.

Also, keep in mind low-slope roofing materials manufacturers may not offer material warranties to homeowners. The only warranty you most likely will be able to obtain is from the contractor. So it is critical you work with a professional roofing contractor and get a detailed, thorough proposal.

For more questions or a personal quote, don’t hesitate to drop us a message and our experts will provide quick answers to questions.

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